Client money
Where rules require it, retail client money is held apart from the firm’s own funds at an approved bank. Professional classifications can change that treatment. You will be told which regime you are in.
Company
Regulation and safety
Trading firms are allowed to operate only where they hold the right permissions. Your protections depend on your residency and on the entity named in your client agreement — not on the design of this website.
Read the agreement, not the homepage
Before an account is funded, onboarding names the contracting entity, the regulator that supervises it for your residency, and whether retail protections such as negative-balance rules or leverage caps apply to you. If a page on this site and the agreement disagree, the agreement governs.
Best execution
Orders are filled against the firm’s price, constructed from wholesale liquidity and the published spread schedule. The execution policy is part of the client pack, including how gaps and halts are handled.
Complaints
Email complaints@ustecindex.com with your account reference. We acknowledge within five business days and aim to resolve within fifteen. The external body you may escalate to is named in the agreement for your entity.
What this page will not do
It will not invent a licence number. Publish the real supervisory details in the footer and here once the contracting entity is final, and keep them identical to the legal documents. A decorative badge is worse than a blank line.